Empathy Mapping Workshops Template
Curated by insightiful
About
This template is an online Empathy Mapping Workshop guide that can be used in the 'Empathize' stage of the design thinking process. It is structured as a workshop format to systematically collect and understand users' thoughts, feelings, behaviors, and words using Insightiful's block feature.
When to Use?
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When user understanding is needed in the early stages of new product or service development
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When you want to gain a deep understanding of the user's perspective to improve existing products or services
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When you want to form a common understanding of users within the team
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When collecting basic data for user persona development
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When you need to collect opinions from team members remotely or asynchronously
What you will learn?
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Improved ability to view problems from the user's perspective
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Building empathy for users within the team
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Deep understanding of user needs and pain points
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Support for user-centered idea generation and decision-making
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Strengthening user-centered approach in product/service development process
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Effective collaboration and idea collection possible even in remote environments
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Deriving comprehensive insights by collecting qualitative and quantitative data in a balanced way
How to Use?
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Select this template to create a new flow.
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Modify or add questions as needed.
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Prepare a list of participants and clarify the purpose and process of the workshop.
