About

This template is designed to identify the key factors influencing customer purchase decisions. It comprehensively investigates the core attributes considered when selecting products/services, information gathering methods, and purchase barriers to gain insights that can be used for developing marketing strategies and improving products/services.

When to Use?

  • When analyzing the market before launching a new product/service

  • During the planning stage of marketing campaigns

  • When developing sales strategies

  • When collecting data for creating customer journey maps

  • When identifying the strengths of your product/service compared to competitors

What you will learn?

  • Identifying key purchase decision factors

  • Understanding preference differences across customer segments

  • Gaining insights for developing effective marketing messages

  • Setting directions for product/service improvements

  • Identifying potential purchase barriers and finding solutions

How to Use?

  • Clearly define the target product/service and customer groups.

  • Conduct surveys targeting customers with recent purchase experiences.

  • Analyze responses to identify key purchase decision factors and patterns.

  • Share results with marketing, product development, and sales teams to reflect in strategies.

Frequently Asked Questions

It's suitable before launching a new product or when developing sales strategies to understand how customers choose products.
Include various factors such as price, quality, brand, user reviews, and consider additional factors specific to the industry.
Based on the survey results, strategically reflect the factors influencing purchase decisions and set directions for marketing messages and product improvements.
Collect numerical data on purchase decisions through surveys while also obtaining in-depth customer feedback through open-ended questions.

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